Master Culinary Excellence

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Privacy Policy

Data Collection and Processing

CookGuide Elite Culinary Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, and culinary programs.

Information We Collect

Personal Information: Name, phone number, email address, program preferences, and culinary experience level when you inquire about or enroll in our programs.

Technical Information: IP address, browser type, device information, and website usage patterns through cookies and analytics tools.

Communication Records: Records of our interactions with you, including phone calls, emails, and chat conversations for quality assurance and training purposes.

How We Use Your Information

• Process your enrollment applications and provide culinary education services
• Communicate about course schedules, updates, and culinary industry news
• Improve our programs based on student feedback and learning outcomes
• Comply with legal obligations and maintain accurate educational records

Legal Basis for Processing (GDPR)

We process your personal data based on:
• Consent: When you voluntarily provide information and agree to marketing communications
• Contract: To fulfill our educational services and program obligations
• Legitimate Interest: To improve our programs and provide relevant educational content

Your Rights

Under GDPR and other applicable privacy laws, you have the right to:
• Access, update, or delete your personal information
• Object to or restrict processing of your data
• Data portability and withdrawal of consent
• Lodge a complaint with supervisory authorities

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information. Student records are retained for 7 years after course completion for certification verification purposes. Marketing data is retained until you withdraw consent.

Contact for Privacy Matters

For privacy-related questions or to exercise your rights, contact us at:
Email: [email protected]
Phone: +1 (212) 555-0847
Address: 1847 Broadway Street, New York, NY 10023, USA

Last updated: December 2024

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Terms of Service

Educational Services Agreement

These Terms of Service ("Agreement") govern your relationship with CookGuide Elite Culinary Academy ("Academy," "we," "our," or "us") regarding our culinary education programs and services.

Program Enrollment and Payments

Enrollment Process: Enrollment becomes binding upon receipt of your signed enrollment agreement and required deposit. Program availability is subject to minimum enrollment requirements.

Tuition and Fees: All tuition and fees must be paid according to the payment schedule provided at enrollment. Late payment fees may apply for overdue accounts.

Refund Policy: Cancellations made 30 days before program start receive full refund minus administrative fees. Cancellations within 30 days are subject to partial refund based on our published refund schedule.

Student Responsibilities

• Attend classes regularly and participate actively in hands-on cooking sessions
• Follow all kitchen safety protocols and sanitation guidelines
• Treat instructors, staff, and fellow students with respect and professionalism
• Complete assignments and practical examinations to certification standards

Academy Responsibilities

• Provide qualified instructors with relevant industry experience
• Maintain professional-grade kitchen facilities and equipment
• Deliver curriculum content as described in program materials
• Issue certificates upon successful completion of program requirements

Intellectual Property

All curriculum materials, recipes, techniques, and instructional content remain the intellectual property of CookGuide Elite and our instructors. Students may use learned techniques professionally but cannot reproduce or distribute proprietary materials without written permission.

Liability and Insurance

Students participate in hands-on cooking activities at their own risk. We maintain general liability insurance, but students are encouraged to maintain personal health insurance. The Academy is not liable for injuries resulting from failure to follow safety protocols.

Privacy and Confidentiality

Student records and personal information are maintained according to our Privacy Policy. Students may be photographed or filmed during classes for promotional purposes unless they opt out in writing.

Dispute Resolution

Any disputes arising from this Agreement will be resolved through binding arbitration in New York State. This Agreement is governed by New York State law.

Last updated: December 2024

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GDPR Compliance Documentation

General Data Protection Regulation Compliance

CookGuide Elite Culinary Academy is fully committed to compliance with the European Union's General Data Protection Regulation (GDPR) and similar privacy regulations worldwide.

Lawful Basis for Data Processing

Article 6(1)(a) - Consent: Processing marketing communications and optional program information based on explicit consent.

Article 6(1)(b) - Contract: Processing necessary for enrollment, course delivery, and certification services.

Article 6(1)(f) - Legitimate Interest: Processing for program improvement, safety, and educational quality assurance.

Data Subject Rights (Articles 15-22)

Right of Access (Article 15): Request copies of your personal data and information about processing activities.

Right to Rectification (Article 16): Correct inaccurate or incomplete personal information.

Right to Erasure (Article 17): Request deletion of personal data when legally permissible.

Right to Restrict Processing (Article 18): Limit how we process your data in specific circumstances.

Right to Data Portability (Article 20): Receive your data in a structured, machine-readable format.

Right to Object (Article 21): Object to processing based on legitimate interest or for marketing purposes.

Data Protection Measures

• Encryption of personal data in transit and at rest
• Access controls and staff training on data protection
• Regular security assessments and vulnerability testing
• Incident response procedures for data breaches
• Data retention schedules aligned with legal requirements

International Data Transfers

When transferring personal data outside the European Economic Area, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions.

Data Protection Impact Assessments

We conduct DPIAs for processing activities that may pose high risks to individual privacy, particularly when implementing new technologies or processing sensitive personal data.

Exercising Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (212) 555-0847
Address: CookGuide Elite GDPR Compliance Officer, 1847 Broadway Street, New York, NY 10023, USA

We will respond to your request within one month of receipt. If you are unsatisfied with our response, you have the right to lodge a complaint with your local supervisory authority.

Cookie Management

Our website uses essential, analytics, and marketing cookies. You can manage your cookie preferences through our cookie banner or browser settings. Essential cookies cannot be disabled as they are necessary for website functionality.

GDPR Compliance Framework last updated: December 2024

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Digital Millennium Copyright Act (DMCA) Policy

Copyright Infringement Notice and Takedown Policy

CookGuide Elite Culinary Academy respects intellectual property rights and expects our students, instructors, and website users to do the same. This DMCA Policy outlines our procedures for addressing claims of copyright infringement.

Reporting Copyright Infringement

If you believe that content on our website, in our course materials, or related to our services infringes your copyright, please provide our Designated Copyright Agent with the following information:

Required Information for DMCA Notice:

1. A physical or electronic signature of the copyright owner or authorized agent
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material that is claimed to be infringing and its location
4. Your contact information (address, telephone number, email address)
5. A statement that you have a good faith belief that use of the material is not authorized
6. A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

DMCA Compliance Officer
CookGuide Elite Culinary Academy
1847 Broadway Street
New York, NY 10023
Email: [email protected]
Phone: +1 (212) 555-0847

Counter-Notification Process

If you believe your content was removed in error, you may submit a counter-notification containing:

1. Your physical or electronic signature
2. Identification of the removed content and its former location
3. A statement under penalty of perjury that the content was removed by mistake
4. Your contact information and consent to federal court jurisdiction
5. Agreement to accept service of process from the original complainant

Educational Use and Fair Use

As a culinary educational institution, we may use copyrighted materials under fair use provisions for educational purposes. This includes:

• Recipe adaptations and technique demonstrations for classroom instruction
• Limited use of culinary literature for educational commentary and criticism
• Culinary history materials for academic study and research

Student and Instructor Guidelines

Original Content Creation: Students and instructors are encouraged to create original recipes and techniques. When adapting existing recipes, proper attribution should be provided.

Published Recipe Usage: Recipes from cookbooks or other sources should be used for learning purposes only. Distribution of copyrighted recipes requires permission from the copyright holder.

Photography and Video: Student-created food photography and cooking videos are owned by the creator. Academy marketing use requires explicit permission.

Repeat Infringer Policy

We maintain a policy of terminating, in appropriate circumstances, the accounts or access privileges of users who repeatedly infringe copyrights or other intellectual property rights.

Response Timeline

We will respond to valid DMCA notices within 5-7 business days. If content removal is warranted, we will notify the alleged infringer and provide opportunity for counter-notification as required by law.

Legal Disclaimer

This policy is designed to comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). It does not constitute legal advice. For specific copyright questions, please consult with a qualified intellectual property attorney.

DMCA Policy last updated: December 2024